صنایع فلزی و معدنی

In the Mill Products industries there are some segments where speed of new product development and introduction means the difference in meeting customer demands and obtaining profitable orders. Ongoing customer retention and satisfaction is improved with shorter time to market cycles. Tight integration with suppliers is a key component enabling rapid response.

A well executed supply chain has the potential to have a great impact on the performance of the company both in terms of profitability and customer satisfaction. Based on an accurate collaborative demand plan, a coordinated and flexible execution will enable companies to react quickly to changes in demand or to problems in production while still maintaining high levels of customer service.

Customer satisfaction is influenced by many factors including response time to queries, product delivery performance and quality, and complaint handling processes. Knowledge about the customer enables quick and appropriate responses that create satisfied customers who find it easy to do business with their supplier

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Quality Management in the mill products industry is no longer simply about integrating internal business processes. The focus has shifted to the employees and their dedication and skills, while efficient business processes remain critical factors for success. The fast, direct exchange of internal and external information and a global information flow are essential for staying ahead of the competition. 
The QM solution enables mill products companies to manage and assure product quality, monitor and improve quality standards and document quality compliance for subsequent audits.
The Compliance solution offers a wide range of functionalities to fulfill legislative requirements in certain areas like environment, health & safety and global trade processing